Terms & Conditions

Effective Date: [Insert Date]

Welcome to ATA Roadways. These Terms & Conditions govern your use of our website and logistics services. By accessing or using our platform, you agree to comply with and be bound by these terms.

1. Services Offered

ATA Roadways provides transportation, warehousing, and logistics services. All services are subject to availability and applicable laws.

2. Booking & Payment

  • Bookings must be made through our website, phone, or official communication channels.
  • All fees must be paid in full before service commencement unless agreed otherwise in writing.
  • Invoices are due as per agreed credit terms. Delayed payments may attract interest or service suspension.

3. Cargo Responsibility

  • You are responsible for providing accurate shipment details.
  • We are not liable for damage due to incorrect labeling, poor packaging, or prohibited items.
  • All claims for damage or delay must be reported within 48 hours of delivery.

4. Cancellations & Refunds

  • Cancellation requests must be submitted at least 24 hours before scheduled pickup.
  • Refunds are subject to our internal verification and are not guaranteed after dispatch.

5. User Conduct

  • Do not misuse or attempt to disrupt our website, services, or backend systems.
  • All users must comply with applicable laws and avoid fraudulent activity.

6. Intellectual Property

All content, branding, and trademarks displayed on our website are the property of ATA Roadways and may not be used without written permission.

7. Limitation of Liability

ATA Roadways is not liable for any indirect, incidental, or consequential damages arising from service use or inability to use our services.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of [Insert Jurisdiction, e.g., New Delhi].

10. Contact

If you have any questions about these Terms & Conditions, please contact us:

  • Email: info@ataroadways.com
  • Phone: +91-96503 04786
  • Address: Ata Roadways,
    Office No. 406, Vardhman Plaza, Delhi - 110006, India